Resetting my password
If you are signed out: on the sign-in screen, click Forgot your password?, enter the email of your account and follow the link you receive. The link is valid for one hour.
If you are signed in: open Preferences > Account > Password, then click Email me a reset link. You receive an email with a link to set a new password.
If the email does not arrive, check your spam folder, then contact support.
Turning on two-factor authentication (2FA)
Two-factor authentication adds a security step to signing in.
To turn it on: open Preferences > Settings, switch on Enable two-factor authentication, then Save.
After that, at every sign-in, you receive a 6-digit code by email. Enter it to complete the sign-in. The code is valid for 10 minutes; you can ask for a new one with Resend code.
After several incorrect attempts, verification is temporarily locked for one hour. If you no longer have access to your mailbox, contact support.
Changing my email address
Open Preferences > Account > Email address. Enter the new address and your current password, then click Send confirmation link.
An email goes to the new address: until you click the link, the change stays "pending" and your old address remains active. Once confirmed, your open sessions are closed for safety — you sign back in with the new address.
The address must be valid and must not already be used by another account.
Deleting my account
Open Preferences > Account > Danger zone > Delete my account, and enter your password to confirm.
Your account is deleted immediately and your personal data anonymized. The Comments and Reports you wrote stay in the Club, attributed to "Deleted user", so the team's history is not broken.
The action cannot be undone. It does not delete the Club: for that, see My Club.